Citibank

Citibank Walk-In Any Graduate freshers 2016 for Customer Service Inbound Voice Process at Chennai

Citibank Walk-in interview for fresher’s on 3rd June 2016 for Customer Service Inbound Voice Process at Chennai. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Citibank Walk-In Any Graduate freshers 2016 for Customer Service Inbound Voice Process at Chennai. Candidates who have completed Any Graduate can apply for this job from Citibank.  

Job Details:

Company Name: Citibank
Qualification: Any Graduate
Job Post Name: Customer Service Inbound Voice Process
Experience: 0 – 3 yrs
Job Location: Chennai
Salary: 2,50,000 – 4,00,000 P.A
Total No of Vacancy: NA
Website: http://www.Citibank.com

Job Description:

Core Responsibilities :-
Ensure Customer service excellence by:
Displaying complete onus to the customers query/problems
Delivering service with requisite Courtesy and Accuracy
Nil Defects (100% adherence to product and process)
Ensuring Nil Customer complaints
Ensuring excellent SLS scores
Escalating/highlighting customer problem incidences
Adherence to service and sales compliance
Cross Selling/upselling on set products (assets and liabilities products)
Ensuring Process efficiency by achieving set targets of call quality

Candidate Profile:

CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE.
MUST POSSESS VERY GOOD COMMUNICATION SKILLS

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Citibank India is an Indian private sector bank headquartered in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States. The Indian Headquarters are at Bandra Kurla Complex, a hub for multinational corporations in Mumbai.

Walk-In Venue Details:

Walk-In Date :- 3rd June 2016
Walk-In Time :- 10 AM
Walk-In Address:- Citibank, No 148, 10th Floor, Acropolis, Next to Savera Hotel, R K Salai, Chennai – 600004.